Shipping & FAQ

Shipping Information

We are proud to offer free worldwide shipping on all orders.

Standard International Shipping: 8-20 business days

All orders will be dispatched from our warehouse within 3 business days. In peak periods please allow for up to 6 business days for dispatch.

*All shipping times exclude clearance/customs delays

Worldwide Shipping


Why I didn't received any order confirmation?

We recommend to check your SPAM folder. If your email is not there, please check the email you entered at your profile is correct. We send 2-3 emails, including an order confirmation, a fulfillment notice, and a shipping notice.

If you believe you may have entered your email wrong please contact us and we will fix it for you.


How can I contact you?

If you have any inquiries with our site or regarding the FAQs, please contact us at support@zoetworld.com. If you have inquiries regarding your orders you can contact us at support@zoetworld.com so the message is addressed to the right department and we can reply you faster.